Englishtype Limited

Privacy Policy

Englishtype is committed to maintaining a high level of online privacy for all our website users. Any information provided to us is used solely by us to provide our products to you if you make a purchase and any customer/technical support required if you contact us.

We do not store credit card details nor do we share with, or disclose to, any information with 3rd parties and will not contact you about future sales or products.

How is personal information collected?

If you use our demo download, there is a form to collect contact details; please note, this is voluntary and does not have to be filled in, you can leave it blank and simply click “proceed to download”. This information is not stored, we may contact institutions to confirm if the download was successful, we will not contact individuals. None of this information is stored, it is all deleted.

If you decide to make a purchase, your name, address and email address and payment information will be taken, this is passed to Paypal who process all transactions for Englishtype. This information is safeguarded by Paypal and is not retained upon purchase completion. A Paypal account is not necessary to make a purchase (but can be used if you have an existing account if you wish).

If you use the “contact us” page, you are required to supply an email address or phone number for us to respond to your query. Once we have replied, your details are deleted immediately.

Unless required by law, we will not otherwise share, sell or distribute any of the information that you provide to us.

Where your data is stored

We are committed to ensuring your information is secure. Customer details are held solely on UK computers owned by Englishtype Ltd and is not accessible online or “from the cloud”. We protect information from unlawful access, processing or accidental loss.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. By using our site, you agree for us to use cookies. Cookies help us to analyse web traffic, eg. lets us know how many new vs repeat users our site has, identify which pages are being used to help us improve our website and tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains newspaper articles and links to other websites and our Facebook page. If you leave our site using a link, we do not have any control over that other website. Therefore, we cannot be responsible for protection and privacy when away from our site.

Your information

You may request details of any personal information which we hold about you (if you have been a customer). If you would like a copy of information held, please write to Englishtype Ltd, 8 Fergus Road, Kirkcudbright, DG6 4HN or email sue@englishtype.com stating your question/s. If you do not wish your name and address to be held in our database, we will remove it on request but will be unable to provide you with any technical help or support in future.

Changes to privacy policy

Any changes to this policy will be posted to this site. Any queries, comments or requests will be dealt with personally and as soon as possible.

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